MC Direct partners with the best American brands through Shopify Collective. When you order gear from more than one brand, each brand packs and ships your items direct from its own warehouse. That means separate boxes — it's normal, and nothing is missing. Every item you ordered is on the way.

They can. Each supplier ships from a different part of the country, so one box may land Tuesday and another Friday. Check your tracking emails — each shipment has its own delivery estimate.

One per shipment. If your order ships in three boxes, you'll receive three tracking emails from MC Direct. Each one tracks a specific box, so you always know exactly what's inbound and when.

No. You pay once at checkout and see one charge from MC Direct on your statement — no matter how many brands or boxes are in your order.

No. Shipping is calculated once at checkout. However your order ships — one box or four — you pay exactly what you saw at checkout. No surprise fees.

Always MC Direct. Even though brands ship direct, we handle every question, return, and issue — one support team for your entire order. Email support@mcdirect.org and we'll take it from there.